![]() Refunds are processed within 48 hours or your return, if the payment was made by Paypal refunds are usually immediate. We will also notify you of the approval or rejection of your refund. ![]() Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted: (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To process a return or exchange please email items: To complete your return, we require you to send a clear picture of the fault of the item and the package it was received in we also require a receipt of proof of purchase, if you are unable to do so, we will not be able to process your return. It must also be in the original packaging. To be eligible for a return, there must be a fault with an item you have received from us. If 28 days have gone by since your delivery date, unfortunately we can’t offer you a refund or exchange. Note, in rare occasions custom agents may delay delivery of some packages. Customs policies vary widely from country to country please contact your local customs office for further information. ![]() You will be responsible for paying additional charges for customs clearance. Outfit Made cannot control and is not responsible for any duties/taxes applied to your package. However, this is just a general guideline and you should contact your customs office for specific amounts and percentages. The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. If your country is not on our list we apologise but we cannot deliver to you at the moment.ĭefinition: A government tax collected on imports and some exports by the customs authorities of a country. You can find out if we deliver to your country by referring to our list of international countries we deliver to. We will do our best to inform you of any unexpected delays. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.Īlthough we use reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. Please be aware that your parcel can be delayed by customs in your country. Many of our products are sourced from different warehouses and are shipped separately, so your full order may not always be delivered together. When you order multiple items, you may receive each product at a different time. Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. The time your item is dispatched will vary depending on the product you purchase.įor more information on tracking see: TrackingĪ signature may be required on receipt of the parcel. Once your item is shipped, you will receive another email from us which will provide you with information on how you can track the status of your order. Once you place your order you will receive a confirmation email from us and a payment receipt via Paypal. Each product has different processing times due to different warehouses where the items are stocked.ĭelays: there may be custom checks out of our control that could possibly increase the overall shipping time we will do our best to keep you informed with any shipping delays. Processing of your order can take between 1 to 7 days. Please note, in addition to the shipping time is the processing time. United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland Please note: some of our products with button holes and belt buckles will come non pre-cut so that you can cut them to your required size. This table is a guide for items that do not have any specific size measurements on the individual product description. How to measure your size Chart: US Dual Size To choose the correct size for you, measure your body as follows: All our one size products vary in measurements so please refer to each individual product description for exact measurements. We write the exact measurements of these products so you can compare the size with your own size. Products marked "One Size" are only available in one size. ![]() We list the size of all our footwear in USA, European and UK sizes One Size Products Some of our products are tagged with the Asian size equivalent, so please refer to your electronic receipt for size reference. All products displayed on are in US sizes.
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